Privacy Policy

Last Updated: 18/11/2024

At Rao Jewellers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or interact with our website, https://raojewellers.co.uk.

1. Information We Collect

We may collect the following types of personal information when you use our website:

• Personal Details: Name, email address, phone number, and billing/shipping address.
• Payment Information: For orders, we process payment information securely but do not store credit card details on our servers.
• Website Usage Data: Information about your visits, such as IP address, browser type, pages viewed, and referral source.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and deliver your orders.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and customer experience.
• To send promotional offers and updates, if you’ve opted in to receive them.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties for the following reasons:

• Service Providers: To process payments or deliver your orders.
• Legal Requirements: To comply with laws or respond to lawful requests.

4. Data Security

We implement strict security measures to protect your personal information, including encryption, secure servers, and regular system monitoring. However, no data transmission or storage can be guaranteed to be 100% secure.

5. Cookies

We use cookies to improve your browsing experience, analyze website traffic, and personalize your visit. You can adjust your browser settings to manage cookies or opt-out.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate data.
• Opt-out of promotional emails by clicking “unsubscribe.”

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before sharing your information.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Rao Jewellers Limited
1 Plashet Grove, London, England, E6 1AD
Email: admin@raojewellers.co.uk

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Please review this policy periodically.